Active Listening
The dos and don'ts of constructive listening
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The Active Listening scenario looks at a set of techniques that will help you build better relationships with the people around you.
- Identify emotions in a conversation
- Distinguish between good and poor active listening practices
- Apply active listening techniques and behaviors in a practical scenario
This comprehensive module is designed for a diverse range of learners and a broad range of competency levels.
It’s particularly beneficial for:
- Higher Education institutions: Enables students to develop essential soft skills in preparation for the transition from academia to the workplace.
- Business Schools: Offers graduating students essential skills for leadership roles and business communication.
- Corporations and Enterprises: Provides essential workplace skills, key for junior or apprentice-level employees to help them transition into work.
- Employability agencies: Supports individuals transitioning into new roles where effective communication is key.
- Further Education colleges: Bridges the gap between academic provision and setting students up for real-world success.
Languages
You are meeting with Dave and Amy, 2 colleagues. Dave just got feedback from his manager and is pretty upset. He needs to talk. Amy jumps in and tries to help out ... poorly. Your first task is to observe Amy and identify poor active listening behaviors. Later, face-to-face with Dave, you will have a chance to practise your active listening skills and help him towards finding a solution.
What is Custom VR Builds?
It’s a service where Next World creates a fully tailored VR-training solution for your company — a custom course built to meet your industry-specific requirements rather than using a generic off-the-shelf VR module.
How does the custom-build process work?
The process typically follows these phases: you provide training documentation, subject-matter experts get involved, learning outcomes are identified, storyboard is created, virtual assets are modeled, testing and quality assurance, and finally deployment in your environment.
What type of training scenarios can be built?
You can build VR scenarios for hazard awareness, safe-practice with tools and equipment, practicing safety procedures step-by-step, and even testing learner’s knowledge in simulated hazardous situations — as if in real life but safe.
Is custom VR suitable for refresher training as well?
Yes — custom VR builds can be used for refresher/training-update courses to efficiently refresh skills and knowledge without re-arranging real equipment or putting people at risk.
What learning methodology does custom VR follow?
Next World suggests a blended approach: combining face-to-face, practical and immersive training methods, which helps improve retention, practical competence, and reduces incidents.